The armrests adjust really easily, and it's comfortable to sit in

Excellent quality, fast shipping, and premium customer service. Five-star ratings.

The chair overall is high quality. Assembly was really easy. The magnetic pillow stays put and is super comfortable. The seat is firm but not hard, and it conforms to your body after a few days. Lumbar support is really good and the adjustment is nice. The backrest is hard at first, so if you're used to a very soft chair (and probably bad posture), it might hurt your back while you adjust to sitting properly. The stitching is perfect too. One defect though, the threads in one of the mounting holes were damaged and it took some effort to install. Everything else is good.