Not only is the DX Racer chair great but so is the customer service. I first ordered the F series and then decided I wanted this one about half an hour later because it has more cushion to it. I emailed the customer service and they canceled it no problem. I then ordered this one yesterday morning and it ended up arriving today this morning. I am sure I am in the minority and just got lucky living close to their shipping center or something but one day delivery for free shipping is great customer service in my book! Now on to the chair itself. I love the race car seat design because it hugs your body and you can't really slouch in it which saves your back along with the full back rest. The cushion is super plush and comfy to sit in and you can recline as far back as you want even lying almost flat so you could take a nap! My only minor negative with this chair is it doesn't have the 4D arm rest like in the iron model which would have been to tall for my height but a small price to pay for such an amazing chair. I work from home and will be spending 40-60 hours a week in this chair so for me the price is worth the investment of saving my back and other body parts from the strain I got from my other office chair. This is the best office or gaming chair I have ever had!

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