The chair overall is high quality. Assembly was really easy. The magnetic pillow stays put and is super comfortable. The seat is firm but not hard, and it conforms to your body after a few days. Lumbar support is really good and the adjustment is nice. The backrest is hard at first, so if you're used to a very soft chair (and probably bad posture), it might hurt your back while you adjust to sitting properly. The stitching is perfect too. One defect though, the threads in one of the mounting holes were damaged and it took some effort to install. Everything else is good.

The lumbar support is really comfy, we'll see how it holds up long term, but so far so good!

Honestly, this is the most comfortable gaming chair I've ever owned. It's super sturdy and really well made — you can just tell they used quality materials. The grey color looks really nice too, and the height adjustment is spot on. The seat is wide enough that I can sit in it for hours without any discomfort. The wheels are quiet and roll really smoothly too, so moving around doesn't make any noise. Overall, I'm beyond happy with this purchase and would definitely recommend it to anyone looking for comfort, durability, and quality.